Cloud Support Technician / Level III

Date:May 22, 2020

City:Ambler, Pennsylvania

Office:Jobspring Philadelphia - NIN


Type:Direct Hire

Tech:Help Desk

This tech job in Ambler, Pennsylvania brought to you by Jobspring


A growing technology services firm is hiring a Cloud Support Engineer to their brand-new team. This team was created out of a need to support their enterprise clients at a higher-level while getting to know and understanding their client’s infrastructure in-depth. This Support Technician will be interfacing with End Users while also handling more complex escalation issues with Windows Servers and Desktop, Active Directory, Office 365, and virtualization technologies like VMware.

This is an excellent opportunity to make that leap from Level II work to Engineer/Administrative responsibilities, while still maintaining and developing valued customer skills and interactions. This role will also primarily support clients on Office 365 and InTune so will be specialized with modern technology and will be trained on Azure and AWS technologies as well. They offer great benefits and work from home on a weekly basis.

Required Skills & Experience

  • Office 365 Administration
  • InTune Experience
  • Active Directory Administration
  • Windows Servers and Desktop Experience
  • VMware/HyperV/Citrix
  • Excellent Communication
  • Prior End User Support Experience

Desired Skills & Experience

  • BS Degree in a Technology Field
  • Updated Certifications
  • Prior Experience with Azure Active Directory
  • Amazon Web Services or Azure Exposure

What You Will Be Doing

Tech Breakdown

  • 70% Office 365/Active Directory/InTune
  • 30% Other Cloud and Virtualization

Daily Responsibilities

  • 70% End User Support
  • 30% Maintenance/Monitoring

The Offer

  • Competitive Salary: Up to $80k/year, DOE

You will receive the following benefits:

  • Health/Dental/Vision
  • 401(k) with Match
  • Extensive Paid Time Off
  • Laidback Environment
  • Remote Work Opportunities
  • Flexible Hours


Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.


Jobspring Partners, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

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